Refund policy

Refund

The refund for eligible items* will be processed within 3 working days of us receiving the item. The refund will be processed to the payment source used at the time of placing the order. Depending on the payment, it can take a few extra working days for the refund to reflect in the customer’s account.

An order is eligible for one-time refund only. Multiple refunds cannot be processed on a single order. 

An item will be considered eligible for refund in the following condition.

The item received is damaged, defected or unusable. The item is returned within stipulated time with proper tags, seals and product packaging. The claim of the customer is verified on the returned item. The replacement of the item is not possible.

An item will not be considered eligible for refund in the following condition.

Customer did not like the item after the purchase. The item has been wrongly purchased by the customer. The item returned is used. The item returned does not have proper product packaging or seal or tags. The claim of the customer cannot be verified on the returned item due to any other reason.